Shape It Crafts

Free delivery on all orders above R2 000

Purchasing Information

Payments

Credit & Debit Cards: All major credit & debit cards worldwide using a secure payment provider. Personal and card details are not stored or shared with any third party. I use Payfast to process payments. You can see their privacy policyĀ here.

Delivery

Via courier: The Courier Guy is our appointed courier service and they deliver anywhere in South Africa – except PO Boxes šŸ™‚

In stock: All in stock products will be dispatched within 24 hours on the next work day.

Out of stock: It very rarely happens that a product is out of stock, but will be indicated on the product page and you can place a pre-order. We will then let you know as soon as the product is in stock.

yes. I can send items overnight delivery. Drop me an email at info@shapeitcrafts.co.za and let me know how I can help you. I may not always be able to provide a next day delivery, but will be happy to get your order prioritised for you.

Orders usually takes about 3-5 work days to be delivered. If you have not received your order in 7 days, drop me an email at info@shapeitcrafts.co.za to discuss.

Returns, Refunds & Cancellations

I take great care to pack each parcel well for shipping, but should the worst happen, pleaseĀ contact meĀ & IĀ  will be happy to discuss a solution.

Thankfully, resin mouldings are very easy to repair with a little superglue if they have snapped.

Please get in touch ASAP if you want to cancel your order. If your item hasnā€™t been sent, I am happy to cancel your order & refund your payment.

If there is a problem with your order, please contact me to discuss.

If you have changed your mind and would like to return them, please send them back in their original condition. I will be happy to refund the purchase price, excluding the courier fees and 10% restocking fee. Please contact me within 7 days of receipt of your item.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

PLEASE NOTE: I cannot accept items back after 21 days.

Wholesale & Bulk Orders

I am always open to stores stocking my product. PleaseĀ contact meĀ for more details. You must own a shop in order to become a stockist.

Yes, you can. Orders over R2000 value qualify for a 10% discount. Use the code 10DISCOUNT at checkout. For larger orders, please contact by email.